Boil Water Order Lifted

drops-of-water-578897_1280Belleville, Ill. (Feb. 19, 2016) – Illinois American Water has lifted the boil water order issued on Feb. 18, 2016 for Belleville, Swansea and Shiloh area customers. Water quality tests have confirmed the water continues to meet all U.S. Environmental Protection Agency Safe Drinking Water Act standards and regulations. It is no longer necessary for customers to boil their water before drinking or cooking.

During this boil water order, Illinois American Water performed a series of tests to determine if the water met regulatory drinking water standards. Samples were taken from sites in the affected area and tests confirmed that the water meets all state and federal requirements.

The boil water order was issued after a water main break in the area caused a drop in water pressure. Anytime water pressure drops below 20 pounds per square inch in any part of a community’s distribution system, a boil water order must be issued as a precaution to protect customers.

“Our team wants to thank our customers for their patience,” said Grant Evitts, Sr. Manager of Field Operations and Production. “There is always a sense of urgency when water service to our customers is affected; we also want to ensure water quality is the highest possible. We appreciate our customers’ understanding.”