Construction at Memorial East nears completion

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SHILOH – An exciting new chapter for Shiloh, O’Fallon, and Memorial Hospital is about to begin as work at Memorial East nears completion.

Mother/Baby Room

Mother/Baby Room

“We are on schedule and happy about that,” said Memorial East Administrator Ruth Holmes. “Essentially construction will be complete in October. Between then and substantial completion in December, we will be going through our punch list items – could be a chip in the wall, or something in the floor, or some additional painting that has to be done somewhere. Those kinds of things happen between October and December.”

Construction on the five-story, 207,000 square foot, $124.6 million hospital began officially in late
2013 and when complete will have taken between 24 and 26 months to build on the site of the old O’Fallon Sportsman’s Club. Holmes said things have gone smoothly and are steadily progressing toward completion.

“We’re on time and on budget and getting close to the end. Holland-Pepper has been our construction team. They’ve worked really, really well. Holland is a local firm, and Pepper Construction is from Chicago, and is probably in the top five, in terms of constructing health care facilities. We’re very fortunate that we’ve had a very strong construction team,” she said.

Emergency Room Entrance

Emergency Room Entrance

Hospital staff has been working with the construction team to make sure the rooms are set up ideally for patient care.

“We’ve tried to mock up rooms for staff to experience. They can tell us whether the bed is in the right spot, if the equipment is placed appropriately, if we’ve got enough clearance, that sort of thing. We work alongside of the construction crew every step of the way so it’s being built to everyone’s expectations.

Once construction is completed, staff will spend the next 90 days preparing the hospital for patients and getting all of the paperwork, certifications, and inspections finalized.

“We have about 90 days to move in and within that time a lot of things have to happen including building and clinical process inspections,” Holmes explained. “We have a big team working on the transition side of things. We have a variety of teams working on many different aspects of getting things ready. Equipment has to be moved and set up, you’ve got Human Resources making sure the staffing needs are met, even down to the detail of how much orientation and training someone needs. It’s a new building so we have a lot of scenario testing. I have a separate group working just on certifications and licensure. We also have a team working with our medical staff.”

Holmes said one of the transition teams is working on processes to provide the best quality of care they can to patients.

Emergency Room

Emergency Room

“We even have teams reviewing how some processes are done at Belleville and if those same processes will work well at Memorial East. Just because things have always been done a certain way at Belleville, doesn’t mean they have to or should be done that way at Memorial East. It’s a great opportunity for us to improve on what we do,” she said.
The team at Memorial East is aiming to provide efficient and streamlined medical care for patients.

“It’s going to be a way of delivering healthcare that the average person will see and like because they get what they need very quickly. It’s all about patient comfort and satisfaction by providing efficient and streamlined care,” Holmes said.

Holmes did emphasize that patients shouldn’t mistake efficiency for a limited quality of care.

“We are absolutely a full service hospital. There may be a couple of types of surgeries we may not do here, at least not on opening day, but we’ll eventually get there. We are a full service hospital with a fully-staffed 24-7 Emergency Department. We’ll have everything you may need. The ambulances that stop here know that care will take place here. We won’t be transferring elsewhere for things that can take place in a community hospital. We are a full service hospital,” she said.

View from 2nd Floor to Lobby

View from 2nd Floor to Lobby

“We also will provide some outpatient services,” Holmes continued. “Our outpatient component may be somewhat limited at the hospital in order to accommodate our inpatient needs. However, we will offer imaging and other diagnostic testing at Memorial Hospital East. In addition, Memorial has had a presence in the O’Fallon-Shiloh area for many years offering outpatient lab, imaging services as well as sleep studies at its facility on Seven Hills Road and physical therapy and sports rehab at 800 East Highway 50. It’s not always necessary to make someone come to the hospital for outpatient services.”

Holmes said one aspect where Memorial East will excel is their mother/baby services.

“I think our mother/baby services, because of the model of care, is a service line that will be different from Memorial Hospital Belleville. There will be no moving out of the room. If I’m a mom coming in to deliver my baby, I will have one room where I will labor, deliver, recover and spend those precious few days with my new baby. There will be a couch for dad or significant others to stay in that room. It’s our goal for Memorial East to be the premiere center for family care birthing.”

Another aspect that will be a bit different at Memorial East will involve doctor offices.

ICU Rooms

ICU Rooms

“We have some medical office suites in the building. We call it physician hoteling. One day it can be orthopedic and the next it can be pulmonary. This provides patients with convenient access to a wide range of specialty services. We have physician hoteling on the second floor and an OB suite on the third floor,” said Holmes.

With work nearing completion in the next few months Holmes said everyone is excited to see the final result.
“We’ve had lots of people ask how things are going. There’s a real sense of excitement and anticipation, and I can’t wait for everyone to see and experience our efforts,” said Holmes.

Memorial East is projected to open on April 12, 2016.

First floor – The First Floor will house the lobby, gift shop, cafe, greeter desk, chapel, medical records, surgery support, four Operating Rooms, 18 pre and post operation rooms, sterile processing, pharmacy, kitchen, IT Department, plant operations, materials management, and a separate discharge area so that patients can be discharged privately.

Second floor – The Second Floor will contain emergency rooms, medical evaluations, an observation unit, cath labs and cardiology, a six-bed ICU, physician office suites, administration offices, and radiology.

Third floor – The Third Floor will be the home of Memorial East’s Mother/Baby Services, with normal capacity for 16 mothers and two c-section rooms

Fourth floor – The Fourth Floor will house 36 patient rooms.

Fifth floor – The Fifth Floor will also house 36 patient rooms

View from Cross Street

View from Cross Street

Emergency Room Reception Desk

Emergency Room Reception Desk

Patient Room

Patient Room