Health care, in general is a challenging industry. Clinicians and support staff deal with highly emotional situations daily that can be stressful to all involved. They are helping people when they need it most and share with patients many experiences, from the excitement of babies being born to the sadness when someone receives news of a tough diagnosis or negative outcome.
Employees in the health care industry are often driven to this career path because they are up to the challenge and it can be extremely rewarding. This is why you often find the most caring and empathetic people drawn to this field and that’s the case for colleagues at HSHS St. Elizabeth’s Hospital.
St. Elizabeth’s recently awarded three colleagues who have gone above and beyond in living the hospital’s mission “to reveal and embody Christ’s healing love for all people through our high quality Franciscan health care ministry.”
Mona Wann, RN was awarded the national DAISY Award for Extraordinary Nurses. Wann has served as a Registered Nurse for St. Elizabeth’s Hospital for 20 years and currently works in the Intensive Care Unit (ICU).
The nomination was submitted by one of her patients who referred to Wann as “a blessing.” The nomination shared, “Mona is a very kind, compassionate person… Mona is the type of nurse you feel an instant connection to. Thank you, Mona, for being there for me and for the wonderful care you provided. You are extraordinary!”
“Receiving the National Daisy Award is wonderful,” Wann said. When asked about being acknowledged for her efforts, she shared, “It’s an honor to be recognized, but as a nurse, I am simply doing what I love. Caring for patients is a privilege – and I very much enjoy helping our patients in any way I can.”
The hospital also recognizes support team members with a companion award to the DAISY, aptly named the BEE Award for Being Extraordinary Everyday. Just as a daisy cannot survive without a bee, nurses rely on the outstanding teamwork provided by support colleagues to further enhance patient care and safety.
Gillian (Gigi) Garland, CNA of the Telemetry B Unit was the most recent BEE awardee. She was nominated by a patient’s daughter who said, “Gigi has taken great care of my mom during her stay. She is very attentive to her needs and even takes time to take care of the little things which mean so much. She is always very kind, patient, and shows she sincerely cares about the people she is taking care of. She also shows concern for the family members! This is my first visit to this location – I’m so happy and thankful that Gigi was here to help care for my mom!”
Garland noted, “I love what I do. No matter how tough the day is, at the end of it I’ve helped someone – and that’s really the silver lining; that’s what I enjoy.”
The third colleague awarded was Donna Mabra, Unit Secretary in the ICU, who received the hospital’s monthly “I Promise” award. This award recognizes both clinical and non-clinical hospital colleagues who have been nominated for demonstrating the hospital’s four Core Values of Respect, Care, Competence and Joy.
Patients and visitors to St. Elizabeth’s can continue recognize staff who were important and impactful to their care by visiting https://www.steliz.org/Patient-Guest/Recognize-a-Colleague.